The card of an existing connection carries four details and two actions. This article describes PROSP; PlusVibe works the same with two differences described in Connecting PlusVibe: the new key has to match the current workspace, and on disconnect inDeal removes the webhook in PlusVibe itself.
Contents
- What the card shows
- Replacing the key
- Disconnecting
- Cancelling setup
- The difference at a glance
- Next
What the card shows
| Field | Content |
|---|---|
| API key | masked, only the last characters are visible |
| Status | Active, Setup pending or Disabled |
| Last event | when a reply last arrived |
| Last sync | when the last sync ran |
Last event is the most useful field for troubleshooting. If it stays unchanged for days, nothing is arriving, whatever the status says.
Replacing the key
Needed when the key was regenerated in PROSP or might be compromised.
- Click Replace key. Replace PROSP key opens.
- The note reads: Enter the new PROSP key. Your webhook and campaigns stay intact, nothing needs to be set up again in PROSP.
- Paste the new key.
- Confirm with Replace key. Key replaced. then appears.
This is the harmless action. Neither the webhook nor the campaigns nor the leads are affected. Only the stored access is swapped.
Disconnecting
The note reads: The stored key will be removed. The PROSP webhook will no longer deliver to inDeal. You can set up the connection again at any time.
- Click Disconnect.
- Confirm in the Disconnect? window with Disconnect.
Remove all campaigns first
The button is locked as long as campaigns are attached to the connection. Below it you then see Remove the {n} campaigns in the section below first, then you can disconnect.
That is deliberate: without this order, campaigns would be left behind without a connection. How to remove them is in Managing the campaigns on a connection - including the warning there that leads are permanently lost in the process.
If disconnecting shows Campaigns are still attached to the connection., something is left over.
What it looks like afterwards
Leads and campaigns already in inDeal stay. What stops is the inflow: no new leads, no replies, no workflow runs.
Cancelling setup
If the setup was never completed, the button reads Cancel setup instead of Disconnect.
The note reads: This not-yet-completed connection will be removed along with its {campaigns} campaigns. You can set it up again at any time.
If leads have already been imported, a second line joins it: {leads} assigned leads will be PERMANENTLY deleted and will NOT go to the trash.
Read that second line carefully. Unlike disconnecting a finished connection, data disappears here. If a meaningful amount has already been imported, finish the setup instead and decide afterwards.
The difference at a glance
| Action | Campaigns | Leads | Webhook |
|---|---|---|---|
| Replace key | stay | stay | stays |
| Disconnect | remove them first | the exclusive ones are already gone by then | delivers nothing more |
| Cancel setup | are removed | are permanently deleted | was never finished |