Steps 3 and 4 of the PROSP wizard decide who owns which leads and whether replies arrive at all. Both are quick, but step 4 has a trap.
With PlusVibe both are simpler: assigning mailboxes is optional, unassigned replies go to the workspace owner, and inDeal registers the webhook in PlusVibe itself. The steps are in Connecting PlusVibe.
Step 3: assign senders
The note reads: Assign each PROSP sender to a team member. Replies from that sender are attributed to that member as owner.
- inDeal fetches the senders from PROSP; meanwhile it reads Fetching senders …
- Pick the responsible person per sender via Choose member.
- An assigned sender is then marked Assigned.
Why this matters: the assignment decides who incoming leads belong to. That determines who sees them in Open leads ↗ at all, whose numbers on Home ↗ they affect, and who receives the workflow notifications.
As long as a sender is unassigned you cannot continue; you see Assign every open sender to continue.
If a sender shows as a conflict
If a sender shows Conflict, the note reads: This sender is already taken in another workspace and cannot be assigned here. Your agency will sort this out. You can continue anyway.
Each sender address belongs to exactly one account. Continue and report the case to your agency.
If there are no senders at all, it reads There are no senders for this connection yet. You can continue.
Step 4: set up the webhook
The webhook is the line replies travel down to reach inDeal instantly. Without it, leads are still imported but no replies are delivered - and so no workflows run.
The wizard shows a Callback URL and the Copy button; after the click it briefly reads Copied.
The five steps as the product states them:
- In PROSP, open Settings, Webhooks, Create a webhook.
- Paste the copied URL as the Callback URL.
- Select "LinkedIn Message Replied" as the event.
- Press Test Webhook.
- Then press Continue so the webhook is saved.
The Open PROSP webhooks button takes you straight to the right place.
The trap the product highlights itself
Important: step 5 is required. If you stop after the test, you have only tested it but saved nothing.
That is the most common mistake during setup. The test reports success, everything looks right, and afterwards no webhook exists. Make sure you press Continue in PROSP.
How you know it worked
While inDeal waits, it reads Waiting for the first connection from PROSP … As soon as the first message arrives, it changes to Connected. Leads are flowing now.
The connection status then jumps from Setup pending to Active.
You can close the window at any time: You can close anytime and resume setup later.
If nothing arrives
Check in this order:
- Was Continue pressed? Without that step there is no saved webhook in PROSP.
- Is the event right? It has to be LinkedIn Message Replied.
- Is the URL right? Take it unchanged from inDeal, without truncating it.
- Does the status read Active? If not, the first message from PROSP is still missing.
Two fields on the connection card help: Last event shows when something last arrived, Last sync when the last sync ran. If both are empty, nothing has ever come in.