**Contact** sits on the left of the **Today & campaigns** section and is the list you start your day with. Its header reads **{count} actions · sorted by urgency**.

![The Contact list with the groups Overdue, Due today and New leads](https://avhmrgajilnfyuvkhect.supabase.co/storage/v1/object/public/helpcenter/home/home-kontaktieren.png)

**Contents**
- [The three groups](#the-three-groups)
- [What a row shows](#what-a-row-shows)
- [Why a lead shows up here](#why-a-lead-shows-up-here)
- [How a lead leaves the list](#how-a-lead-leaves-the-list)
- [One good habit](#one-good-habit)
- [Next](#next)


## The three groups

The list splits into up to three groups, always in this order:

1. **Overdue** - leads whose next step was due before today. The right-hand side shows how many days ago.
2. **Due today** - leads due today. The right-hand side reads **Due today**.
3. **New leads** - leads that came in today. The right-hand side shows how long ago.

A group only appears when it has entries. If all three are empty, nothing is open for today.

## What a row shows

Every row shows the name, below it the job title and company plus the number of **touchpoints**, on the right the current stage, and at the far right the due date. If a lead has the sentiment **Positive**, a marker appears next to the name.

A click opens the lead directly. **All {count} →** at the top right takes you into the full [**Open leads** ↗](https://app.indeal.ai/leads/open) list.

## Why a lead shows up here

A lead appears under **Overdue** or **Due today** when two conditions are met:

1. It is open, so it sits on **Qualify**, **Set discovery**, **Discovery scheduled**, **Discovery failed** or **Discovery done** and has not been converted into a deal.
2. It has a next step with a date, and that date has been reached or passed.

**Without a date, a lead never appears here.** That is the most common reason for a short list next to a full lead database.

## How a lead leaves the list

A lead drops off as soon as one of these happens:

- You set a new next step with a date in the future.
- You convert it into a deal. From then on it lives under **Pipeline**.
- You set it to **Lead lost**.

A lead does **not** drop off because you opened or called it. As long as the due date is in the past, it will be back tomorrow.

## One good habit

Work the list from top to bottom and set a new next step with a date on every lead you touch. That solves two things at once: the list gets shorter, and the contact comes back to you at the right time on its own.

## Next

- [The five metrics at the top](https://success.indeal.ai/hc/indeal/articles/the-five-metrics-at-the-top)
- [Understanding Home](https://success.indeal.ai/hc/indeal/articles/understanding-home)