Three things sit stacked on the left of a lead: the **Note** field, the logging area and the activity list. That is where you record what happened with the contact.

![Note field, logging area and activity list stacked](https://avhmrgajilnfyuvkhect.supabase.co/storage/v1/object/public/helpcenter/leads/lead-aktivitaeten.png)

**Contents**
- [Logging something](#logging-something)
- [The note](#the-note)
- [The activity list](#the-activity-list)
- [Deleting an entry](#deleting-an-entry)
- [The history](#the-history)
- [Touchpoints](#touchpoints)
- [Next](#next)


## Logging something

Four tabs sit above the activity list:

- **Call** - the entry is then titled **Call logged**.
- **LinkedIn** - the entry is titled **LinkedIn touch**.
- **Email** - the entry is titled **Email logged**.
- **Meeting** - the entry is titled **Meeting logged**.

How it works:

1. Pick the right tab.
2. Write what happened into the **Log a quick note …** field.
3. Click **Log**.

There is a separate button for voice input.

Keep it short. One sentence is enough: what was discussed and what follows from it. The entry counts as a touchpoint and shows up as **Last activity** in the list.

## The note

Above the logging area sits the **Note** field with the placeholder **Add a note …**. The difference from logging:

- An **activity** records what happened at a point in time and belongs in the timeline.
- A **note** records what holds permanently: responsibilities, constraints, particulars.

**Save note** stores it. **Pin** keeps it at the very top, after which it is marked **Pinned**. **Unpin** reverses that.

Pin whatever somebody opening the lead for the first time needs to know.

## The activity list

Below it, every event appears in chronological order, grouped into **Today**, **Yesterday**, **This week**, **Last week** and **{n} weeks ago**. With nothing there yet, it reads **No activities yet.**

Alongside your own entries, automatic ones appear. The important ones:

| Entry | Meaning |
|---|---|
| **Outreach** | your outreach went out |
| **Connection request** / **Connection accepted** | the connection was requested or confirmed |
| **Reply** | the contact reacted |
| **Meeting scheduled** / **Meeting done** / **No-show** | the state of the meeting |
| **Stage change** | the stage was changed, shown as **Stage → {stage}** |
| **Follow-up due** | the date you set has been reached |
| **Offer sent**, **Won**, **Lost** | events from the deal phase |

Automatically created entries carry **System** as the author.

## Deleting an entry

**Delete** on an entry removes it. The confirmation reads: **This entry will be permanently removed from the timeline. This cannot be undone.** Unlike the lead itself, there is no trash here.

## The history

**View history** shows which fields were changed when and by whom. That is something different from the activity list: the list records what happened with the contact, the history records what was changed on the record. With nothing there, it reads **No history yet.** **Hide history** closes it again.

The history helps with the question of why a field suddenly looks different from what you expected.

## Touchpoints

The **touchpoints** number counts the contact points with a person. It sits on the detail page, in the list as **TP**, and in **Contact** on [**Home** ↗](https://app.indeal.ai/). You can also sort by it.

A high number with no movement in the stage is a warning sign: plenty of effort, no progress.

## Next

- [Editing a lead](https://success.indeal.ai/hc/indeal/articles/editing-a-lead)
- [Creating, importing and enriching leads](https://success.indeal.ai/hc/indeal/articles/creating-importing-enriching-leads)